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Date |
System Status Message |
Status |
| 09/02/10 |
01:47 PM PDT: US Offices Closed – September 6th 2010 Please be aware that our US office will be closed on Monday, September 6th, 2010 for Labor Day. During this time support tickets will be monitored and responded to accordingly by our Budapest office, though there may be a slight delay. If your support inquiry is of urgent nature please navigate to our Online Help Center available to all our customers at: http://help.yahoo.com/l/us/yahoo/ywa and submit a ticket through the Support Form. |
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Date |
System Status Message |
Status |
| 09/03/10 |
03:18 AM PDT: Legacy customers – reporting response time delay – Friday September 3rd 2010 We are aware of an issue in the time taken to serve reports to legacy customers of Yahoo! Web Analytics (i.e. YWA customers who were previously customers of IndexTools). Data collection is unaffected – however, you may find that reports are slow to load. We are working on this problem and apologise for any inconvenience incurred. |
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| 09/02/10 |
02:17 AM PDT: Scheduled Maintenance Notification – Thursday September 2nd 2010 We are performing essential database maintenance on our servers. Customers may see a reporting delay for the following period: PDT Scheduled Start: Thursday September 2nd 06:00 GMT Scheduled Start: Thursday September 2nd 13:00 This maintenance outage affects the user interface only and as such has NO effect on data collection. |
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| 09/02/10 |
01:36 AM PDT: Sytem Outage – Thursday September 2nd A problem on our user interface servers means that we are currently experiencing a system outage. Please note that we are working on this and will update as soon as further information is available. We apologise for any inconvenience this may cause. [09:49 GMT] Issue resolved. Planned maintenance resumed (please note that user interface is unavailable during this maintenance): Start Date : 2010/09/02 01:04 PDT (2010/09/02 08:04 UTC) Scheduled End Date : 2010/09/02 05:00 PDT (2010/09/02 12:00 UTC) |
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| 09/01/10 |
03:23 AM PDT: Cost retrieval errors – Wednesday September 1st Customers using our Cost Retrieval feature may have received notifications yesterday regarding a budget limit. Please disregard these mails as we have now resolved the issue. |
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| 09/01/10 |
02:21 AM PDT: User interface errors – limited impact – Wednesday September 1st Please note that some customers may be currently experiencing errors in the user interface. We are aware of this problem and working to resolve it as soon as possible. Please check this page for updates. [10:52 GMT] UPDATE: User Interface issues now resolved. Affected customers may experience some delay in reporting but this should not continue for long. |
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| 08/31/10 |
07:12 AM PDT: Scheduled Maintenance Notification – Wednesday September 1st 2010 We are performing essential database maintenance on our servers. Customers may see a reporting delay for the following period: PDT Scheduled Start: Wednesday September 1st 08:00 GMT Scheduled Start: Wednesday September 1st 15:00 This maintenance outage affects the user interface only and as such has NO effect on data collection. |
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| 08/31/10 |
06:27 AM PDT: Slow User Interface – limited impact We’ve had some reports of problems with the load time of the YWA user interface. We are currently investigating this and hope to resolve it as soon as possible. If you find that you are one of the customers affected, please come back to this page for updates. Resolved |
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